Privacy Policy

At Wicka, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from us.

1. Information We Collect

Personal Information

When you place an order or create an account, we may collect:

• Name and contact information (email address, phone number)
• Billing and shipping address
• Payment information (processed securely through our payment provider)
• Order history and preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information
• Pages visited and time spent on site
• Referring website addresses

2. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders
• Communicate with you about orders, products, and services
• Send promotional emails (if you've opted in)
• Improve our website and customer experience
• Comply with legal obligations
• Prevent fraud and protect our business

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service providers: Companies that help us operate our business (payment processors, shipping companies, email services)
• Legal requirements: When required by law or to protect our rights
• Business transfers: In connection with any merger or sale of company assets

4. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and cart contents
• Understand how you use our website
• Improve site performance
• Provide relevant content and offers

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

5. Data Security

We implement appropriate security measures to protect your personal information. All payment transactions are encrypted using SSL technology. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Under UK data protection laws (UK GDPR), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us at wicka@protonmail.com.

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Order information is typically retained for 7 years for accounting purposes.

8. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read the privacy policies of any linked websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: